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Support Services
ITC offers a varity of support options ranging from hardware and software to virtualization and remote support.
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Virtualization
Virtualization is a hypervisor technology sweeping the IT industry. We estimate that within the next 5 years, 90% of every infrastructure will utilize virtualization. From servers to desktops, virtualization is the best way to minimize cost while increasing up time.
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Hosted Services
Hosted service is what's known as "Cloud Computing." These outsourced services can save companies thousands of dollars per year, while providing the same functionality, without the headache of onsite support.
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Voice and Telcom
ITC utilizes the 3CX and Fonality solutions. 3CX Phone System for Windows is a software-based IP PBX that replaces traditional proprietary hardware PBX / PABX. With trixbox® Pro Standard Edition (SE), Enterprise Edition (EE), Call Center Edition (CCE), and Unified Agent Edition (UAE) trixbox is all about choice! All editions are available at a low monthly cost or an affordable lifetime license fee. What sets trixbox Pro apart from other telephony solutions is its patent-pending hybrid-hosted architecture. This means you get both the reliability advantage of a premise hardware and the flexibility advantage of hosted PBX in one solution.
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